Last update : November 2025
At AIKI Secure, protecting personal information is a priority. We respect the privacy of our customers, visitors and partners, and comply with applicable Quebec laws, including Bill 25, as well as industry best practices in cybersecurity.
This policy explains what information we collect, how we use it, how we protect it and what your rights are.
We may collect the following information:
First and last name
Email address
Phone number
Company name
Information transmitted via our contact form, services or support requests
During your visit to our site, we may automatically collect :
IP address
Device type and browser
Viewed pages
Download activity
Cookies and similar technologies (e.g. Google Analytics)
If you are an AIKI Secure customer :
Technical information about your IT environment
Configuration data
Logs, alerts and anonymized cybersecurity data
Documentation required for compliance (Act 25, PCI-DSS, NIST CSF, etc.)
We never collect :
Credit card numbers
Highly sensitive data without legal justification
Personal information without your consent
Your information may be used for :
Responding to your requests
Providing and maintaining our IT and cybersecurity services
Communicate important updates
Improve the site through statistical analysis
Ensuring the security of your technological environments
Meeting our legal obligations
We never sell your personal information.
We may share certain information with :
Trusted technology partners (e.g. Microsoft, Datto, Sherweb, Zoho)
Authorized subcontractors (hosting, IT support, e-mail)
Competent authorities if required by law
All our partners are bound by strict security and confidentiality standards.
Our data and systems are mainly hosted in Canada (Quebec, Ontario) in secure environments that comply with industry standards:
Secure servers
Firewall, EDR, 24/7 SOC monitoring
Encrypted backups
Rigorous access controls
Regular monitoring, logging and auditing
We apply technical and organizational measures to protect your information against unauthorized access.
We keep information only for as long as necessary:
Active customers: data related to current services
Inactive customers: 12 to 24 months, unless otherwise required by law
Technical logs: in accordance with our internal policies and regulatory requirements
Data is then securely deleted or anonymized.
You have the right to :
Access your personal information
Request correction
Withdraw your consent
Ask for your data to be deleted (unless required by law)
Be informed about how your data is collected and protected
To exercise these rights, please contact us at:
📧 info@aikitech.ca
We use cookies to :
Analyze site traffic and usage
Improve your browsing experience
Ensuring site operation
You can disable cookies at any time in your browser settings.
Our site may contain links to other sites. AIKI Secure is not responsible for the content or privacy practices of such other sites.
We may update this policy from time to time. Our site may contain links to other sites. AIKI Secure is not responsible for the content or privacy practices of such sites.
For all questions related to the protection of personal information :
📧 info@aikitech.ca
☎️ 514-939-3222
📍 Montreal, Quebec, Canada
AIKI offers a systematic, four-step approach to help SMEs and SDAs improve their cybersecurity and comply with Bill 25.
